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Publication (PDF)

The Increased Use – and Risks – of Social Media in a Health Care Setting


2025 Reporter Q2
Credit(s): 1 AMA PRA Category 1 Credit(s)™ (enduring material)
1 Medical Ethics and/or Professional Responsibility
Course Number: 3072
Original Program Date: June 10, 2025
Access: Available until June 10, 2028
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Categories: Risk Management, CME, Communication ... (show more)
Categories: Risk Management, CME, Communication, HIPAA, Medical Ethics, Patient-Physician Relations, Social Media, Technology, The Reporter (show less)
Release Date: June 10, 2025
Expiration Date: June 10, 2028

This article emphasizes that the increasing presence of social media and technology is the “new normal” and needs to be faced and managed. This new normal also presents an opportunity for health care professionals to proactively consider all internet-based communication and information sharing when embarking on patient care and managing a health care practice.
 
Please note that this CME activity does not meet TMLT's discount criteria. Physicians completing this CME activity will not receive a premium discount.
 
Course Objectives:
Upon completion of this educational activity, the learner should be able to:
  • identify and remediate the pitfalls for a medical practice using social media;
  • describe HIPAA-compliant communication methods for online physician-patient interactions;
  • discuss how COVID-19 has affected the physician-patient relationship via increased use of online communications; and
  • apply risk management strategies when interacting with the public online.

CME Credit Statement:
The Texas Medical Liability Trust is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

The Texas Medical Liability Trust designates this enduring material for a maximum of 1 AMA PRA Category 1 Credit(s)™.  Physicians should claim only the credit commensurate with the extent of their participation in the activity.
 
Test: 
To receive CME credit, physicians should complete the test questions that follow the activity. A passing score of 70% or better earns the physician 1 CME credit.
 
Ethics Credit Statement:
This course has been designated by TMLT for 1 credit in medical ethics and/or professional responsibility.
 
Disclosure:
Roxanna Maiberger has no relevant financial relationship(s) with ineligible companies to disclose.  TMLT staff, planners, and reviewers have no 
relevant financial relationship(s) with ineligible companies to disclose.
 
Disclaimer:
The information and opinions in the online CME courses should not be used or referred to as primary legal sources nor construed as establishing medical standards of care for the purposes of litigation, including expert testimony. The standard of care is dependent upon the particular facts and circumstances of each individual case and no generalization can be made that would apply to all cases. The information presented should be used as a resource, selected and adapted with the advice of your attorney. It is distributed with the understanding that neither Texas Medical Liability Trust nor its affiliates are engaged in rendering legal services.
 
Target Audience:
This 1-hour activity is intended for physicians of all specialties who are interested in learning more about risks associated with communicating online with patients via social media and developing risk management skills to avoid potential liability when interacting with these platforms.
 
Copyright © 2025 TMLT. All rights reserved. The content of this website is copyrighted by TMLT unless otherwise indicated. Content may not be copied, reproduced, or transferred in any way without the written consent of TMLT. 
http://www.tmlt.org/contact/copyright-and-privacy-policy
1 AMA PRA Category 1 Credit(s)™ (enduring material)   The Texas Medical Liability Trust is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

The Texas Medical Liability Trust designates this enduring material for a maximum of 1 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

1 Medical Ethics and/or Professional Responsibility   This course has been designated by TMLT for 1 credit in medical ethics and/or professional responsibility.

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Mon - Fri 8:00am to 5:00pm Central time, dial (800) 580-8658 x5050
For an after-hours technical questions only, dial (877) 880-1335
Email Us

CCPA & GDPR