Video CME: How to de-escalate a disruptive or angry patient

Home
»
Risk Management
»
Product Details

You must select a location to proceed.

Yes

There was a problem adding this course to your account. Please try again in a few minutes. If the problem persists, you can contact our support department at (877) 880-1335.

Adding Registration, Please wait...

You must be logged in to perform this action.

Cancel

Video CME: How to de-escalate a disruptive or angry patient

Credit(s):

1 AMA PRA Category 1 Credit(s)™ (enduring material)
1 Medical Ethics and/or Professional Responsibility

Course Number:

2860

Original Program Date:

September 14, 2023

Duration:

57 minutes

Access:

Available until September 14, 2026

Description
Sessions
Credits
Faculty
Materials
Reviews
Dates and Locations

Categories: Risk Management, CME, Communication ... (show more)

Categories: Risk Management, CME, Communication, Documentation, Patient-Physician Relations (show less)

Release date: September 14, 2023
Expiration date: September 14, 2026

Please note that this CME activity does not meet TMLT's discount criteria. Physicians completing this CME activity will not receive a premium discount.

Course Objectives:
Upon completion of this course, participants should be able to

recognize a potentially disruptive patient;
describe verbal and non-verbal de-escalation techniques;
prepare for a visit with a patient with a history of disruption;
list de-escalation techniques to avoid; and
understand what to document after an encounter with a disruptive patient.

CME Credit Statement:
The Texas Medical Liability Trust is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

The Texas Medical Liability Trust designates this enduring material for a maximum of 1 AMA PRA Category 1 Credit(s)^TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Test:
To receive CME credit, physicians should complete the test questions that follow the activity. A passing score of 70% or better earns the physician 1 CME credit.

Ethics Credit Statement:
This course has been designated by TMLT for 1 credit in medical ethics and/or professional responsibility.

Disclosure:
Wayne Wenske, Laura Hale Brockway, Shana Merlin, and Dr. Rob Milman have no relevant financial relationship(s) with any ineligible companies to disclose. TMLT staff, planners, and reviewers have no relevant financial relationship(s) with any ineligible companies to disclose.

Disclaimer:
The information and opinions in this CME course should not be used or referred to as primary legal sources nor construed as establishing medical standards of care for the purposes of litigation, including expert testimony. The standard of care is dependent upon the particular facts and circumstances of each individual case and no generalization can be made that would apply to all cases. The information presented should be used as a resource, selected and adapted with the advice of your attorney. It is distributed with the understanding that neither Texas Medical Liability Trust nor its affiliates are engaged in rendering legal services.

Target Audience:
This 1-hour activity is intended for physicians of all specialties who are interested in practical ways to improve patient outcomes and increase patient safety.

Copyright information:
Copyright © 2023 TMLT. All rights reserved. The content of this website is copyrighted by TMLT unless otherwise indicated. Content may not be copied, reproduced, or transferred in any way without the written consent of TMLT. http://www.tmlt.org/contact/copyright-and-privacy-policy

1 AMA PRA Category 1 Credit(s)™ (enduring material) The Texas Medical Liability Trust is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

The Texas Medical Liability Trust designates this enduring material for a maximum of 1 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

1 Medical Ethics and/or Professional Responsibility This course has been designated by TMLT for 1 credit in medical ethics and/or professional responsibility.